Return Policy

We want you to be satisfied with your purchase. We appreciate your business very much and want to help you succeed in this industry.  

 

Please help us assist you by asking all the questions you need to make the purchase decision.  We will answer all of those investigative questions honestly, thoroughly, and completely.  We want to help you fully and completely understand the item you are purchasing.

 

ALL SALES ARE FINAL.

We do not accept returns and/or offer refunds on items you purchase.

At the sole discretion of DougRuckerStore.com, we may permit you to return unused, non-customized stock items for a refund of the product price less a 20% restocking fee. Custom-built equipment is not returnable for any reason. 


DAMAGED/DEFECTIVE MERCHANDISE

If you receive merchandise that arrives damaged or is defective, please contact us at orders@dougruckerstore.com.

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