Thank you for your purchase. We appreciate your business very much and want to help you succeed in this industry.
Please help us assist you by asking all the questions you need to make your purchase decision. We will answer all of those investigative questions honestly, thoroughly, and completely. We want to help you fully and completely understand the item you are purchasing.
ALL SALES ARE FINAL.
We do not accept returns and/or offer refunds on items you purchase.
At the sole discretion of DougRuckerStore.com, we may permit you to return unused, non-customized stock items for a refund of the product price less a 20% restocking fee. Custom-built equipment is not returnable for any reason.
Please inspect your shipment immediately when it arrives. If you receive merchandise that arrives damaged or is defective, please contact us at firstname.lastname@example.org. If you think the item is defective you will need to ship it back to us at your expense. Once we inspect and determine the item is defective, we will ship you a replacement. No refunds are given on items you think may be defective after they have been used.
Injectors, nozzles, fittings, guns, hoses, pretty much anything we use in this business are going to fail and or wear out and are not returnable. Always keep spares, as there’s no warranty on them. As I always say, make sure you have back ups to the back ups.